Thank You for Your Support Throughout 2014


Dear Owner and Franchise Partners:

This has been a year filled with excitement and momentum at Marriott International, and we could not have done it without you.

With your support and partnership, we continued to strengthen and grow our brands across North America. We were pleased to have opened the 4,000th Marriott-branded hotel, the Washington Marriott Marquis in Washington, D.C., just a few blocks from the site of the second root beer stand that started it all 87 years ago. In addition to unit growth, we grew our base of loyal customers, surpassing 47 million Rewards members worldwide.

We also successfully implemented a number of new programs and services for our guests. More than four million customers downloaded the Marriott mobile app, and we developed and launched Marriott Verified Reviews to provide our guests with an opportunity to share their feedback publicly. This is truly an exciting time to be in the hotel business and we thank you for partnering with us as we continue to innovate to win the loyalty of the next generation of guests.

We wish you and your families all the best in the coming year, and look forward to our continued mutual success.

BillMarriott ArneSorenson
Executive Chairman & Chairman of the Board
Marriott International
President & Chief Executive Officer
Marriott International