“Your Choice” Launching to Select Marriott Hotels and Renaissance Hotels
As you know, we are continually looking for ways to increase the value of the Marriott Rewards program in order to meet the needs of the next generation of guests. We’ve received feedback that guests would like the opportunity to decline housekeeping service in exchange for other benefits. As a result, Marriott will be launching “Your Choice” at select Renaissance Hotels and Marriott Hotels later this month. This new program will offer Marriott Rewards members staying two or more nights the opportunity to customize their stay by choosing which days they will receive housekeeping service. For each day that the guest declines housekeeping service, they will earn 500 Rewards Bonus points.
A market-based, phased rollout will begin with Wave 1 in late March and Wave 2 later in 2015. While participation is optional for franchised Marriott Hotels and Renaissance Hotels properties, all eligible hotels are encouraged to participate in order to create a consistent experience for our most loyal guests. Additionally, we are testing this concept at select Courtyard hotels and will provide an update regarding a possible program expansion to SS/ES hotels once additional information is available.