guestVoice Above-Property Dashboard
Franchise Management Companies | A new dashboard launched this week in the guestVoice tool. This new market dashboard provides franchise management company leaders with a more consolidated view of their properties’ performance. It is intended to highlight the importance of loyalty and help you monitor the guest experience at your hotels. The dashboard provides:
- a snapshot view of accountability and GSS metrics, as well as 48-hour response time and top problems
- a deeper look at key areas of loyalty, and
- quick navigation to the property evaluation dashboard.
To learn more about the features and what the dashboard has to offer, as well as for tips and insights on how to drive loyalty to your hotels, view the pre-recorded webinar on MGS.