Important Updates to Global ‘Do Not Disturb’ Standard
Franchise Management Companies | Marriott’s “Do Not Disturb” standard is designed to allow guests the option to request a period of privacy or temporarily delay guest room services. Generally, hotels strive to honor a guest’s request for privacy; however, they reserve the right to enter the guest room for safety, security, and maintenance reasons. Review updates to the global “Do Not Disturb” standard (OPS-HKP-008) as well as the related procedures, training and collateral requirements to comply. Additional details are available on MGS.