June 21, 2018 Owner & Franchise Communications, Management Company Webinars

June 22 Franchise Management Company Webinar

Thank you to those who joined us for the Franchise Management Company webinar on Friday, June 22 at 2 p.m. ET. If you were unable to join, a recorded version and a PDF of the webinar are now available (EID & password required).

Topics covered on the June 22, 2018 call included Special Corporate Pricing Season, Reservations Platform Deployment & June 8 Land-It tasklist, and Learning & Development. The tools and resources referenced on the webinar are below;

Special Corporate Pricing Season:

Read Account Overview in MarRFP
Watch Sessions with the GSO for key accounts
Review BT Best Practice Checklist for additional tactics
Review CBC Best Practice Checklist to aid in development of a customer facing message to best align the hotel with a specific account’s needs
Develop Compelling Business Case
Identify Account Leader (GAE) and BT Account Manager (MarRFP, GAD or Account Link
Search / Utilize MGS for the following information:
- Global Accounts Directory (GSO and Canadian based accounts)
- Global Account Link (US Based Accounts)
- Calendar of Customer Events & Industry Tradeshows

Reservations Platform Deployment & June 8 Land-It Tasklist:

SPG: Platform Integration Resources (Reminder Only):

Land‐It Implementation Tools:

Visit Land-It Training Resources and Job Aids
Questions? Contact ChangeCrew.NorthAmerica@Marriott.com

Learning & Development:

Launch The Digital Learning Zone (EID/password required): Search “Digital Learning Zone” on MGS or visit marriott-Id.com/DLZ
Questions? Contact L+D@Marriott.com

As a reminder, the twice-monthly webinars are intended to provide timely updates to the franchise management company contacts. Topics will vary, so please stay tuned to the weekly mi360 RUNDOWN for more details, as topics will be distributed via the RUNDOWN the week prior to each webinar.

Email Marriott Owner & Franchise Webinars for any webinar related follow-up.