Reminder | Opt-In for Mobile Key Third-Party Support by March 1
This information will be provided to hotels via the February 10 Weekly Update.
Franchise Management Companies | As previously communicated, to ensure hotels have the support needed to activate Mobile Key in 2020, hotels were instructed to budget for $2,500 in deployment support to more effectively complete preparations and activate on schedule. Third-party project management support is currently optional for franchise hotels but will be required at an increased price of $5,000 for hotels that have not opted in or gone live with Mobile Key by Aug. 1.
Hotels will receive a reminder via the Weekly Update to sign up for deployment support. GMs have been asked to opt-in or opt-out of this support via the opt-in forms below by March 1, 2020.
- To opt-in or opt-out specific hotels, GMs should complete the Mobile Key – Third-Party Support Participation (Hotel) form.
- If you have more than one hotel and would like to make a participation decision for all of your hotels, complete the Mobile Key – Third-Party Support Participation (Management Company) form and indicate which vendor (Datatrend or Centrada) you’d like to utilize.
As a reminder, all hotels not live with Mobile Key must go-live in 2020 to comply with the Mobile Key brand standard. Hotels not compliant with the brand standard will enter the red zone in 2021 under the Marriott Accountability Program. For more information on the 2020 Mobile Key approach, visit the Mobile Key MGS page.
