March 3, 2020 Owner & Franchise Communications

CI/TY, SFAWeb/GPO, and OneSource Extended Outage

Franchise Management Companies | An extended system outage for CI/TY, SFAWeb/GPO, and OneSource will begin on Saturday, March 14 at 4:00 a.m. ET and will end on Sunday, March 15 at 11:00 p.m. ET — duration of the outage is 43 hours.

As your hotels prepare to work manually during this outage, an Outage Preparation Activities Summary has been developed and is available on MGS. Additional resources include: CI/TY & SFAWeb/GPO Business Continuity Plan and  OneSource Business Continuity Plan.