March 27, 2020 Owner & Franchise Communications

Two-Step Verification Beginning April 20

mi360 has temporarily suspended publication as of April 3, 2020. Important information will be communicated to owners, franchisees and franchise management companies through other channels including a weekly Americas Update email and Franchise Management Company webinar. For the latest information and resources related to Coronavirus/COVID-19 preparedness and response, visit our comprehensive Coronavirus/COVID-19 global resources page on MGS. Click on your region-specific page to view additional resources, and “follow” these pages to stay current on latest publications.

Associates who use EMPOWER Guest Experience Platform (GXP), EMPOWER Reservations, Case Management and Email modules and Sales Account Relationship Management (ARM) should register now for Two-Step Verification to minimize any access disruptions. While efforts are laser-focused on the impact of COVID-19, it’s times like these where exploit attempts increase. We must take appropriate action to further safeguard Marriott systems and applications against unauthorized access. More information, job aids and FAQs can be found on the Two-Step Verification MGS page.

Please share this information with your teams, as appropriate. After thoroughly reviewing materials on MGS, if you have additional questions, email ready@marriott.com.