Currently, former SPG brands leverage Brightcove to house all property- and above-property videos. Marriott has recently renegotiated a new agreement and will be migrating videos from the Brightcove account to the new Marriott Brightcove account. The videos will only be migrated if the following two assets can be supplied: ADA compliance, and proper usage rights....… Read More

TownePlace Suites Owners & Franchise Management Companies | A signature element of the TownePlace Suites lobby, the TowneMap, helps guests quickly familiarize themselves with their local surroundings and visually connect with points of interest in the area. A New Design The new TowneMap design is a modern take on the traditional ― a pixilated interpretation...… Read More

Franchise Management Companies | As we look ahead to 2020, some key program enhancements have been made to ensure that Americas Field Marketing provides best-in-class marketing services to meet hotel’s business needs. These enhancements were designed to provide the following benefits to each participating hotel: Drive increased performance Simplify Field Marketing structure Increase service options...… Read More

Franchise Management Companies | Hotels that have implemented the Guest Room Entertainment (GRE) system benefit from a variety of content streaming options, including HBO GO, Netflix, and others. Unfortunately, Hulu has made the decision to discontinue support of their current application on the LG and Enseo set top box hardware used by the Marriott Guest...… Read More

The Meetings Imagined website, an online inspirational platform intended to assist planners in designing purposeful meetings, will retire in December 2019.  In order to leverage the strength of the Marriott Bonvoy brand, a new inspirational resource for meeting planners will debut on September 9 for all brands. Marriott Bonvoy Events will be more than simply...… Read More

Franchise Management Companies | The 2020 Capital Expenditure (Capex) Budget Guidelines are now available for your reference on MGS. These guidelines are provided to franchisees as a reference and should be used to prioritize spending based on brand requirements. Click here to access the budget guidelines. Note: this information will be shared with hotels via...… Read More

Marriott has continued to develop and improve the Property Internet program since its inception, and the last three years have seen an increased focus on identifying and retaining the right partners to help hotels succeed. At this time, we would like to inform you that InterTouch will no longer participate in the Americas Property Internet...… Read More

Franchise Management Companies | The sports segment is an important and valuable segment to a hotels’ mix of business. As an industry practice, sports tournament housing companies have been accustomed to receiving commission on actualized group rooms and an additional rebate per room that supports the group’s business. When working with these business opportunities, encourage...… Read More

This information was shared with hotels in the August 12 version of the Weekly Update. The Topline Performance Planning (TPP) initiative was launched earlier this year, bringing together BMSC Americas disciplines to drive performance across the Americas. As the reimagined demand generation and capture strategy, TPP focuses on: New Supply, Weekend Demand, Direct Booking, ADR,...… Read More

The Luxury Collection, Le Meridien, St. Regis, Westin, and W Owners & Franchise Management Companies | The Marriott Renovation Program provides a consistent, integrated process to improve the timeliness of renovations for Marriott’s portfolio of brands. By improving accountability, the program drives brand equity, improves guest experience, and protects owner investments. Effective January 1, 2020, for...… Read More