This message is intended for owners and franchisees of Marriott-branded (prior to Sept. 23, 2016) hotels. At this time, existing practices will continue for former Starwood-branded hotels. Program Policy Compliance In January 2015, we announced changes to the Rewards reimbursement rate policies to protect program integrity and financial stability, as well as to address issues...… Read More

The program is ready to announce our annual Marriott Rewards Hotel Category Changes. Due in part to the many changes we’ve communicated over the past few years, the annual category changes are more balanced this year and are expected to be better received by the membership. Annual Changes Hotel Categories Along with most hotel loyalty...… Read More

Franchisees | The 2017 Property Enrollment Goals for Marriott Rewards and The Ritz-Carlton Rewards are now available. These will be shared with properties via the December 19 Weekly Update. For additional support, hotels are encouraged to review the Enrollment Goals Job Aid or attend an Enrollment Ask the Experts Webinar on January 25 or 26. Please note that...… Read More

In March of this year, Marriott Rewards launched the Cash + Points offering to Marriott Rewards members. The enhanced Cash + Points program is a Marriott Rewards redemption product that offers members the freedom to mix cash and points for a single- or multi-night redemption stay. Cash + Points is fully yieldable and is provided...… Read More

This year, in addition to the annual news, the program is ready to announce the launch date of a revamped Cash + Points redemption. As communicated late last year, we are continually evolving the Marriott Rewards program in order to increase its’ convenience and attractiveness to Next Generation travelers while retaining Elite member preference. Due...… Read More

The Rewards program reviews and updates the blended reimbursement rates and determines Hotel Category placements on an annual basis for each property. The 2016 blended rates will be made available to properties in MRDW (via the MRW5 Report) on Dec. 14. As a reminder, below are additional upcoming dates to aid in your business planning:...… Read More

As you know, Marriott has seen recent growth in system size and complexity around the globe. With this growth, we must continue Marriott’s long tradition of strong core values and high standards of business integrity. In May, 2015 we implemented changes to the Marriott Rewards Program policies and controls (see communication dated January 21, 2015)....… Read More

As you know, we are continually seeking ways to evolve the Marriott Rewards program in order to build deeper emotional connections with consumers and further strengthen their loyalty to our brands. This strategy includes increasing program convenience and attractiveness to Next Generation travelers while retaining Elite member preference. As part of this ongoing effort, we...… Read More

Over the past several years, as I have communicated to you, a trend of reimbursement revenues to hotels outpacing the funding received by the Marriott Rewards program has emerged. While important changes to the reimbursement policies, which were communicated to you last month, will help to protect program integrity, adjusting hotel categories is part of...… Read More

Over the past few years, we have communicated several changes to the Marriott Rewards Program to help ensure financial stability while delivering the best-in-class program to members and the lowest-cost, highest-value program to owners. As we move into 2015, I wanted to remind you of existing policies and make you aware of some upcoming Marriott...… Read More