March 9 Franchise Management Company Webinar
Thank you to those who joined us for the Franchise Management Company webinar on Friday, March 9, at 2 p.m. ET. If you were unable to join, a recorded version and a PDF of the webinar is now available (EID & password required).
Topics Included:
- Live Loyalty Financial Changes
- Live Loyalty Focus on Franchise
- Mobile Key
- Enhanced Reservation Systems (ERS)
As a follow-up from the call, please make note of the following resources:
- Live Loyalty Focus on Franchise:
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- Live Loyalty MGS page
Search: “Live Loyalty”
- Live Loyalty MGS page
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- Loyalty Guide
Search: “Loyalty Guide”
- Loyalty Guide
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- Enrollment Reports
Search: “Enrollment Reports”
- Enrollment Reports
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- Using guestvoice to drive Loyalty on MGS
Search: “guestVoice to Drive Loyalty”
- Using guestvoice to drive Loyalty on MGS
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- The Power of Loyalty training
Search: “Power of Loyalty”
- The Power of Loyalty training
Questions? Email RewardsOperations@Marriott.com
- Enhanced Reservation System:
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- ERS Photography Guidelines
- Visit the ERS MGS page to see more about ERS, rollout, and support resources.
- ERS Video: MGS
Questions? Email ERSTeam@marriott.com
- Mobile Key
Questions? Email mobileservices@marriott.com
As a reminder, the twice-monthly webinars are intended to provide timely updates to the franchise management company contacts. Topics will vary, and we ask that you stay tuned to the weekly mi360 RUNDOWN for details, which will be shared the week prior to each webinar.
