Franchise Management Company Webinar August 24
Thank you for joining us Friday, August 24 for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation is available (EID and password required).
Topics covered on the August 24 Webinar included:
- Launch Day Recap
- Reservations Deployment Overview
- CRMS/RMRS/ Plus Services Integration
Launch Day Resources and Tools Available:
- Loyalty Questions: Email loyaltyoperations@Marriott.com
- Hotel Websites Questions: Email internet.questions@Marriott.com
- GXP Questions: Email GXP@Marriott.com
Reservations Deployment Overview
Review mi360 communication sent August 24, 2018.
RMRS Plus Services Integration:
Review mi360 communication sent August 22, 2018.
Current Participating Marriott Rewards Hotels: Hotels must notify us at RMAS@marriott.com by September 15, 2018 with any service tier adjustments or to opt-out of revenue support
Current Participating SPG Hotels: Hotels will automatically be re-enrolled for 2019 RMAS services at the service tier aligning with your Sales & Catering system and most closely matching your current CRMS level of Revenue Management support. Hotels must notify RMAS@marriott.com by September 15, 2018 with any service tier adjustments or to opt-out of revenue support
Non-Participating Hotels: Contact RMAS@marriott.com to discuss how RMAS could help support your
hotel(s) in 2019. Plan to enroll by October 1, 2018
If you have any questions, please contact the OFS communications team directly by emailing MarriottOwnerFranchiseWebinars@marriott.com.
