March 8, 2019 Owner & Franchise Webinars, Management Company Webinars

March 8 Franchise Management Company Webinar

Thank you for joining us on Friday, March 8, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).

Topics and resources discussed on the webinar included: Talent Point by Marriott, OneSource Brand Standard and Key Dates/Deadlines.

Talent Point by Marriott | An HR solutions group within Marriott International that provides optional HR service offerings to franchisee’s entire portfolio, including non-Marriott flagged properties. Talent Point enables franchise partners to use these offerings at preferred pricing.
- Talent Point offers the following to assist with your HR needs:
- To learn more, visit talentpoint.com.
OneSource Brand Standard | A new global brand standard has been developed to ensure that all properties are connected to Marriott International’s group sales application. This implementation of OneSource affects properties that do not have CI/TY, SFAWeb or OneSource.
- Deployment Timeline | Activities will begin in Q2 and deployment will occur in a geographic waved approach. Over the course of a 30 – 45-day period, each in-scope hotel will be asked to:
  - Identify two sales associates per hotel (or GM/regional contact(s) if the hotel does not have 2 sales associates)
  - Attend Training: Training will be held online in the Digital Learning Platform (DLP) and should take less than 5 hours to complete
  - Ensure access and PC compatibility (i.e., Internet Explorer)
  - Attend a “Getting Started” Webinar
- Cost: No charge for hotels open prior to Dec 31, 2018. All new-opening hotels in 2019 and beyond will receive a one-time OneSource Activation charge of $600.
- Communication will be sent via the Weekly Update to share next steps with hotels.
- Questions regarding the OnceSource Brand Standard can be sent to: city.sfaweb.communications@marriott.com.
Key Recent and Upcoming Dates/Deadlines

Date	Details	Link
Due Jan. 31	Mobile Key Property Profile Ensure hotels have submitted this form with their lock status and timeframe to install or activate Mobile Key if they have not already done so.	MGS
Due Feb. 20	Marriott Bonvoy GM Certification Ensure GMs have marked this as complete as soon as possible if they have not already done so.	Land-It
Due March 11	FOSSE Hotels: GM Certification for GXP Phase 2 Ensure GMs complete all previous milestones for this program to certify readiness for launch in early April.	Land-It
Due March 15	Franchise Management Company Action Required Provide 2018 Income and Expense Statement(s) to Marriott International.	Email
By March 15	Preferred Partnership Program Hotels can opt in to the agreements with Maritz Global Events, HelmsBriscoe, ConferenceDirect and HPN Global.	iFAST
By March 15	2019 BCD Growth Incentive Programs to Drive Incremental Business; Opt Out if Desired.	iFAST
Due March 15	Opera Hotels: Update Opera Database and Application Passwords.	MGS
Due May 8	Cobalt Training Cobalt training was originally due March 22, but has been extended to May 8. This has been updated in Land-It for hotels. Continue to ensure hotels are completing applicable Loyalty training, including Cobalt training.	MGS Land-It
Due March 31	Complete the Q1 Global Food Safety Audit (GFSA)	MGS
April 1	Reminder: CEC Case Billing Goes Into Effect (waiver period for case takeover fees has been extended).	MGS