April 26 Franchise Management Company Webinar
Thank you for joining us on Friday, April 26 for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).
In addition to the recorded version and PDF of the presentation, please also note the following resources.
- Marriott Bonvoy Escapes
- See the recent communication on mi360
- Marriott’s Off-Platform Website/App Brand Standard
- Visit MGS for details, including the:
- See the recent communication on mi360
- To learn more about the Elevated Hotel Websites application process, visit MGS
- Culture Sidekicks
Key Recent and Upcoming Dates/Deadlines
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Date
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Details
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Link
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Due Jan. 31
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Mobile Key Profile Page
Ensure GMs have completed the Mobile Key Property Profile page to select dates for install and activation.
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Property Profile Page
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Due March 31
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Sertifi GM Certification (Legacy Marriott Rewards Hotels)
If hotels chose to use Marriott International’s new Sertifi eAuthorizes web-based tool, which replaces the current process of using secure fax machines to process third part credit cards, ensure they have submitted admin users.
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Land-It
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Due April 26
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Select Marriott Bonvoy Connector(s) in Land-It.
The Marriott Bonvoy Connector is an evolution of the Loyalty Champion role, but the Marriott Bonvoy Connector role is more than a name change. It is an opportunity to take Marriott Bonvoy and create acompletely new experience for guests and associates.
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Land-It
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Due April 30
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Marriott Bonvoy Escapes: Solicitation to Participate in Sale Launching May 8
This product will promote Advance Purchase rates with savings of 20% for Marriott Bonvoy members and 15% for non-members. Hotels centrally determined to have distressed inventory were solicited via email to HPP contacts.
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MGS
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Due May 8
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Cobalt Training
Cobalt training was originally due March 22, but has been extended to May 8. This has been updated in Land-It for hotels. Continue to ensure hotels are completing applicable Loyalty training, including Cobalt training.
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MGS
Land-It
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Due May 31
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Distinctive Select Brands: Nominate Culture Sidekicks
The Culture Sidekick program brings brand culture to life on property, driving the success of programs that energize and empower the team and improve the hotel’s overall service experience from a distinctive perspective. GMs are asked to select one Culture Sidekick per hotel and work with him/her to certify by May 31 (note: deadline extended from May 1).
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MGS
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June 1
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Off-Platform Website and Apps Brand Standard Effective
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MGS
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