September 26, 2019 Owner & Franchise Communications

QPower Priority Refresh

As previously communicated, QPower is Marriott Global Quality’s newest addition to its suite of performance improvement tools. The system primarily uses GSS data from each hotel to determine which aspects of the guest experience are most likely to impact ITRec. It gives hotel operators the ability to:

Focus on priorities by highlighting the most impactful, property-specific opportunities for ITRec growth.
Find solutions by directing users to proven solutions for performance improvement.
Take action by guiding operators with clear steps to take high-impact actions, track progress, and improve the guest experience.

Above-property leaders also have access to portfolio-level summaries and reports to see trends and maintain accountable for all their properties.

QPower is available to all hotels at no additional cost. To drive ITRec with this new tool, log into QPower at https://qpower.marriott.com.

Note: On Oct. 1, QPower will identify each hotel’s most impactful ITRec drivers – called “QPower Priorities” – for Q4. Click here to learn more about the quarterly QPower Priority refresh.