Sertifi eAuthorize Now a Brand Standard
Marriott International partnered with Sertifi to offer a safe and secure third-party payment management tool to hotels. Sertifi utilizes a zero-dollar authorization at the time of payment to ensure that the credit card in use is valid prior to it being entered into a hotel’s property management system. This tool can be used by Events, Finance, Front Office, Group Housing, and Reservations associates on property to facilitate third-party receipt payment forms.
The cost of Sertifi is included as part of the Program Services Fund (PSF), and as such, the tool is a brand standard. Sertifi must be used to securely and electronically manage the sending and receiving of third-party credit card authorizations. The use of alternative third-party payment management tools carry the risk of not being able to implement new features/operational processes developed for Sertifi, or future integration with other Marriott platforms.
As a reminder, associates which need access to Sertifi must have an EID and a unique email address (shared email addresses are not permitted). Additionally, every associate must enroll in two-step verification, as this will be used each time an associate logs onto Sertifi.
In the coming weeks, Sertifi will be contacting hotels which have not yet implemented the tool. Should you have any questions about Sertifi, visit MGS or contact Sertifi@marriott.com.
