FSPMS Hotels with ScerIS Servers to Transition to MyDigitalOffice (MDO) in February 2020


This information will be shared with hotels via the Nov. 17 Weekly Update.

ScerIS, the on-premise server solution for FSPMS hotels to store night audit and other property reports, is being replaced by myDigitalOffice (MDO), a cloud-based solution. Historical reports from ScerIS will be moved to MDO by the FSPMS Support team; however, in order to retain PMS report storage, all properties that have a ScerIS server must transition to MDO by Feb. 1, 2020 to continue automated storage of night audit and related property reports.

MDO Benefits

  • Cloud-Based: 24/7 iT support provided by MDO – provides maintenance-free cloud storage
    (note: an on-property server is no longer required)
  • Auto-Indexing: All reports from PMS are automatically indexed in a consistent and accurate manner
  • Secure Access: Permissions are set to control access to specified reports based on the document itself; users will only have access to the reports that they are required to review and see
  • Unlimited Users/Unlimited Storage: User access and storage requirements are unlimited
  • Retention & Destruction: Automatically set retention and destruction rules to ensure that reports are kept only for the time period for which they are required (e.g. 3 years, 7 years, etc.)
  • Centralized Repository: Reports are accessible in a central cloud-based repository – accessible by PC, Tablet and/or Smartphone
  • Environmental Impact: Reduced environmental impact and associate time savings

Cost Comparison

ScerIS Current Costs MDO New Cost
Marriott Annual IT SceriS Maintenance Fee $735.60 + $1558.00-$3358.00 (based on number of rooms) Annual MDO Maintenance Fee $1380.00*
* MDO will invoice properties annually

Additional information and resources will be provided in the coming weeks to support this effort. For any questions in the meantime, please visit MGS.