Owner & Franchise Communications

This information will be provided to hotels via the Oct. 3 edition of the Weekly Update. The new One Yield System Self Audit tool helps users review and optimize their settings in One Yield, while detecting override trends and providing details to monitor daily system usage. The tool provides detailed instructions and allows users to input...… Read More

As previously communicated, on September 2, 2019, Supernova began performing rate parity shopping on Agoda in addition to the existing shopped channels for all hotels globally. Hotels will have access to Agoda parity data directly in Supernova along with the other existing channels. Agoda results will be incorporated into Rate Parity Scores and the Supernova...… Read More

Franchise Management Companies | The Hall of Fame recognizes Revenue Management leaders who drive the discipline forward, focusing around six strategic objectives, including: Talent, Organizational Effectiveness, Technology, Pricing/Yield/Distribution, Analytics/Diagnostics, and Demonstrate Value. Nominations are now open and are due by Oct. 18. Criteria/Eligibility All Revenue Management Staff for Managed by Marriott (MxM) and Franchised Hotels...… Read More

This information will be communicated to hotels via the September 30 version of the Weekly Update. To ensure guests have a positive experience with Mobile Key, the Android version of Mobile Key was disabled for hotels with locks from Saflok (dorma kaba) on Tuesday, September 24. Members with iPhone devices are not impacted and can...… Read More

This information will be provided to hotels via the Oct. 3 edition of the Weekly Update. Marriott is continuing to focus on delivering on the ease-of-business benefits of our Owner & Franchise Value Proposition. An enhancement that we have been working on, which was part of the May and more recent September Integration Update, is...… Read More

Franchise Management Companies | Marriott International has completed a new Master Services Agreement with PSAV for Event Technology and Audio Visual Services in the U.S. and Canada, including USVI and Puerto Rico. Benefits include competitive commission and signing bonus options, improved Service Level commitment, a new Strategic Account program to grow business from large customers,...… Read More

Residence Inn & TownePlace Suites Franchise Management Companies | As previously communicated, Marriott launched a new Brand Voice including updates to logos and brand voice design for Residence Inn and TownePlace Suites earlier this year. The objective of these updates is to create a fresh and distinct look and feel for each brand that aligns...… Read More

As previously communicated, beginning with the wave solicited on Sept. 24, Marriott Bonvoy Escapes will be moving to an opt-out participation model in order to make it easier for hotels to participate and drive demand during need dates. Solicited hotels will be included unless they choose to opt out. As a reminder, franchise management company...… Read More

MI Sales Companion provides a single source for sales and marketing content across Marriott at no cost. Hotels and sales teams can access the latest, most powerful content to create compelling presentations that showcase properties and brands. Benefits include: Default Presentations: Sales teams can access default presentations for all brands and properties, which MI Sales...… Read More

As hotels are focused on their annual budgets, we’d like to provide you highlights of key changes and initiatives impacting the 2020 Operating budget guidelines. Top-of-mind items for the upcoming year, not unlike 2019, continue to be Loyalty and Mobile Key. These two initiatives remain critical components of Marriott’s strategy to maintain a strong owner/franchisee...… Read More