Owner & Franchise Communications

Franchise Management Companies | The Americas Field Marketing organization has made some key program enhancements for 2019 to ensure that the organization provides the best quality marketing services to meet your hotels’ business needs. Franchised hotels that do not currently participate in Field Marketing and that are interested in beginning services may sign-up by Oct. 31, 2018....… Read More

Franchise Management Companies | We are pleased to announce the July 29-31, 2019 dates for 2019 Americas CLS Operations Conference. During the conference, senior executives from Marriott will discuss the company’s vision post-integration and the critical role operations leaders play in bringing that to life. Together, Operations Leaders from Marriott’s full-service and luxury hotels across...… Read More

This information will be communicated to hotels via the Oct. 15 version of the Weekly Update. As of March 2018, all hotels should be online with the Marriott Environmental Sustainability Hub (MESH), Marriott’s single utility platform. The main MESH dashboard features the Sustain Responsible Operations (SRO) Tracker, which helps aggregate sustainability practices at the property level....… Read More

This information will be communicated to hotels via the Oct. 1 version of the Weekly Update. Franchise Management Companies | The Hall of Fame recognizes Revenue Management leaders who drive the discipline forward, focusing around six strategic objectives, including: Talent, Organizational Effectiveness, Technology, Pricing/Yield/Distribution, Analytics/Diagnostics and Demonstrate Value. Nominations are now open and are due by...… Read More

As previously communicated last month, Marriott removed internet “splash screens” in anticipation of planned outages related to Launch Day activities. Since that time, validation has been completed and the environment has been found to be stable, and starting this week “splash screens” will be turned back on. There are no property actions necessary as Marriott’s...… Read More

Hotels across the portfolio spent much of the last quarter preparing for the successful Launch Day and, for the SPG portfolio, for the Reservations Platform deployment later this year. We want to thank you for your ongoing support and commitment as we continue the Integration journey. We continue to expect positive results in 2019 as...… Read More

Owners of Managed by Marriott Hotels | In February 2016, the Financial Accounting Standards Board issued Accounting Standards Update No. 2016-02, Leases (ASC 842), which becomes effective for most companies on January 1, 2019. The new standard supersedes all lease guidance under the existing United States’ generally accepted accounting principles. Under the new standard, a...… Read More

Franchise Management Companies | On Jan. 1, 2018, the new Americas Brand, Marketing & Digital (BMD) Field Marketing organization in the U.S. and Canada was launched. The Field Marketing organization measures performance by digital media ROI, growth of digital room night revenue, lift from continent funded campaigns and promotions, and connectivity to Marriott’s broader marketing...… Read More