Owner & Franchise Communications

As you know, starting in August, Marriott Rewards®, The Ritz-Carlton Rewards® and Starwood Preferred Guest® (SPG®) will come together as one combined program. Under a new award chart, standard redemption rates for category 1–7 will be available to book starting in August, and in early 2019, we’ll add peak, off-peak and category 8 redemption rates....… Read More

Thank you to those who joined us for the Franchise Management Company webinar on Friday, June 22 at 2 p.m. ET. If you were unable to join, a recorded version and a PDF of the webinar are now available (EID & password required). Topics covered on the June 22, 2018 call included Special Corporate Pricing...… Read More

Franchise Management Companies | As your hotels begin developing their 2019 revenue strategies and preparing for pricing season, we wanted to share updates to help you stay informed: Special Corporate Pricing Special corporate pricing is a vital segment that requires clear focus and direction in order to capture the most profitable business. MarRFP opens for Pricing...… Read More

This information has been communicated to hotels via the June 4 version of the Weekly Update. Marriott Hotels has partnered with P Kaufmann to craft a custom Marriott bed linen package which now includes the Marriott bed Fusion duvet cover, available for order July 1 through the American Hotel Register. The new fusion duvet has...… Read More

Over the last few months, we have harmonized the consumer-facing and internal policy of the Look No Further (LNF) program for Marriott Rewards hotels and the Best Rate Guarantee (BRG) program for SPG hotels. In addition, we have expanded the LNF program to include the Supernova rate shopping tool. The new rate shopping tool shops...… Read More

Moxy Franchise Management Companies | “Pump Up the Moxy,” Moxy’s new advanced service learning experience inspired by improv, is launching June 6 at all Moxy hotels. “Pump Up the Moxy” is a series of eight interactive and highly engaging learning activities developed in partnership with Upright Citizens Brigade (UCB) – a world-renowned improv comedy group. The first...… Read More

This information will be communicated to hotels in the U.S. via the June 4 Weekly Update. Aloft Franchise Management Companies in the U.S. | Aloft has elevated the Beverage & Food experience for guests by offering an evolved and innovative B&F experience through its Re:fuel menu and evening W XYZ food offerings, which became available...… Read More

This information will be communicated to hotels in the U.S. via the June 4 Weekly Update. Element Franchise Management Companies in the U.S. | Element has refined its food and beverage program, providing new offerings and experiences for its guests. The new menus are designed to better align with Element’s brand strategy and to better...… Read More

Marriott is currently working with Elavon on a integrated payment solution for full service properties using GPOS Simphony which will accept EMV (Eurocard, Mastercard, and Visa) Chip and Pin, and enables tableside payment in Food & Beverage outlets. This solution is expected to be available in Q4 for full service Marriott Rewards properties using hosted...… Read More