Owner & Franchise Communications

Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. SUMMARY OF THIS MONTH’S ACTIVITIES GMs and Change...… Read More

July Monthly Recap | Marriott Branded Hotels   In an effort to ensure all hotels continue to receive support related to the integration, Change Champions are encouraged to continue to review The Check-In each week for integration updates. There were not any integration-related activities or messages for Marriott Rewards hotels this month and hotels were...… Read More

Note that hotels will be made aware of these changes and appropriate ordering procedures via the July 24 edition of the Weekly Update and Week Ahead emails. U.S. Only | Due to consumer trends, which reflect a shift towards digital subscriptions and smart devices to access news and other media content, Marriott’s newspaper program standard (OPS-FRO-109) has...… Read More

Marriott Select Brands Franchisees | We want to inform you that Marriott will be upgrading GPOS Simphony from Version 2.7 to Version 2.9 in the next few months. The Simphony upgrade is coupled with an upgrade of MyMICROS to Version 8.5.1. The Simphony 2.9 upgrade will ensure that all GPOS properties have access to the latest...… Read More

Canada CY Owners and Franchisees | Last week you received an update on the launch plans for Bistro 2.0. This communication specifically referred to plans in the U.S., as Marriott will be holding the launch of Bistro 2.0 in Canada until mid-2018 to ensure that we have time to incorporate your feedback and adjust the program...… Read More

Additional information will be provided to Managed by Marriott (MxM) owners of Courtyard branded hotels in the U.S. in the coming weeks. With almost 900 Bistros in the U.S. and Canada, the Bistro is a key differentiator for Courtyard. The Courtyard brand is now entering the final phase of the evolution journey, with a focus on creating the target guest’s...… Read More