Owner & Franchise Communications

As previously communicated, beginning in 2017, hotels in the U.S. & Canada that do not participate in Marriott’s U.S. Area Sales Organization will be charged an annual BT Booking Cost. This will allow Marriott to effectively resource the Area Sales organization to meet growing demand and sell to customers across the entire Marriott portfolio. There...… Read More

On behalf of Autograph Collection Hotels, I’m once again thrilled to bring you our Collection Update! This is part of our continued effort to provide you with a recap of our 2016 accomplishments while providing a window into the focus areas ahead in 2017. Like always, we deliver our messaging based on Growth, Performance, and...… Read More

In celebration of the recent launch of the Renaissance and Perrier partnership, the Renaissance Punch Ritual standard will be highlighted with Perrier sparkling water across all hotels in the U.S. on January 25. Per the brand standard, the Perrier sparkling punch bowls are now part of Renaissance Hotels’ bar ritual, which is centered on indigenous...… Read More

The M Club Lounge is a key proof point for the Marriott Hotels brand, and its designation is reserved only for lounges that have been certified in accordance with the M Club Lounge standard. As previously communicated, Marriott has been developing and testing an M Club Lounge property training and certification process to further ensure that we...… Read More

Franchise Management Companies | All training required for 2017 is now available in the “Build a Learning Plan” tool, which is accessible via MGS, myPDR, and myLearning, or directly via Build a Learning Plan. This tool should be used to create required training plans for all new associates on-property. Associates and managers will be able...… Read More

Click on the image above to view the 2016 Review video. Read More

Owners & Franchisees in Canada | 2016 has been a busy and exciting year for Marriott Hotels of Canada. As we near the end of the year, I wanted to share with you a 2016 Update. Thank you for your support and partnership throughout 2016. I look forward to our continued mutual success in the...… Read More