Q1 2016 Game Plans Now Available for Marriott-Managed and Franchised Hotels
The Q1 Game Plans are now available for all brands, including Delta Hotels, to aid… Read More
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Marriott Hotels “Win the Stay” Follow Up
In support of our Mobile-Digital strategy for 2016, we wanted to share details regarding how we are continuing to lead the rollout of new initiatives with the Marriott Hotels (MH) brand. MOBILE KEY: MH INCENTIVE AND ACCELERATION PLANAs you should have just seen, Marriott is preparing to launch our Mobile Key initiative and we are...… Read More -
Mobile “Win the Stay” Update
The landscape of the hospitality industry has changed: technology is accelerating, intermediary costs are growing, competitors and OTAs are aggressively moving into the stay, and Next Gen travelers expect more. Through Marriott’s “win the booking, win the stay” Digital Strategy, we are transforming the mobile-digital guest experience and motivating customers to Book Direct. Since...… Read More -
Marriott Hotels Brand Update: Revised Guest Room Brand Standards
MH Owners, Franchisees and Management Companies in the U.S. & Canada, As a follow-up to… Read More -
“F+B On Demand” to Launch in Select Marriott Hotels and Renaissance Hotels in 2016
U.S. Only | As part of Marriott’s ongoing efforts to gain guest preference and loyalty,… Read More -
2016 Rewards Reimbursement Rate Calculations
The Rewards program reviews and updates the blended reimbursement rates and determines Hotel Category placements on an annual basis for each property. The 2016 blended rates will be made available to properties in MRDW (via the MRW5 Report) on Dec. 14. As a reminder, below are additional upcoming dates to aid in your business planning:...… Read More -
Guestroom Telephone Standard Updated
U.S. Franchisees | As previously communicated, there was a tragedy in December 2013 in which… Read More -
Leeny Oberg to Succeed Carl Berquist as Chief Financial Officer for Marriott International
As announced earlier today, Carl Berquist, Marriott’s executive vice president and chief financial officer for the past seven years, will retire on December 31, 2015. Carl will remain with the company as a special adviser through March 2016. Leeny Kelly Oberg, a 16-year Marriott veteran, and currently chief financial officer for The Ritz-Carlton Hotel Company,...… Read More -
Marriott Rewards Program Policies and Controls – Hotel Audits To Be Conducted
As you know, Marriott has seen recent growth in system size and complexity around the globe. With this growth, we must continue Marriott’s long tradition of strong core values and high standards of business integrity. In May, 2015 we implemented changes to the Marriott Rewards Program policies and controls (see communication dated January 21, 2015)....… Read More -
2016 AH&LA Annual Assessment Details and Opt-Out Information
U.S. Only | To continue to support the American Hotel & Lodging Association (AH&LA), Marriott will again be facilitating the collection of the annual assessment on behalf of our owners and franchisees and will remit all funds collected directly to the AH&LA. As in prior years, we encourage all hotels to participate in this assessment,...… Read More