Over the past several years, as I have communicated to you, a trend of reimbursement revenues to hotels outpacing the funding received by the Marriott Rewards program has emerged. While important changes to the reimbursement policies, which were communicated to you last month, will help to protect program integrity, adjusting hotel categories is part of...… Read More
We are disappointed to inform you that Marriott International and Travel Leaders Group (TLG) were unable to agree upon terms for a future global agreement for Marriott-branded hotels to continue to participate in TLG’s Worldwide Hotel program and to retain preferred partner status with the Travel Leaders group of companies. TLG has exercised their right...… Read More
I am pleased to announce that Don Cleary will join the Americas Leadership team as President of Canada. Effective March 7, Don will report directly to me and have responsibility for the leadership, operations and financial management of the hotels in Canada. He will lead the transition of the managed and franchised Delta hotels into...… Read More
Franchisees | Marriott recently evaluated our current credit card acquirer contract in preparation for its expiration in Q1. After reviewing the provider options, Marriott has selected Chase Paymentech as the acquirer for all hotels in the U.S. & Canada (replacing Bank of America Merchant Services (BAMS) in the U.S. and First Data Canada Merchant Services...… Read More