Owner & Franchise Webinars and Training

This webinar, held on March 14, shared Marriott’s thoughts on current U.S. and Canadian economic and industry conditions, as well as insights into current demand trends. Due to the nature of the content, this webinar was not recorded; however, the presentation is available for reference (EID & password required). Read More

Thank you for joining us on Friday, March 8, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the webinar included: Talent Point by Marriott, OneSource Brand Standard and Key Dates/Deadlines....… Read More

Thank you for joining us on Friday, February 22, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the webinar included: Post-Cutover Optimization and Marriott Bonvoy Global Marketing Campaign. Post-Cutover Optimization...… Read More

Thank you for joining us on Friday, February 8, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the webinar included: Supernova Updates & HotelTonight, Leisure Rate Strategy, EMPOWER: Guest Experiences...… Read More

Thank you for joining us on Friday, January 25, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the webinar included: Marriott Bonvoy and a 2019 Learning Deployment webinar opportunity Marriott...… Read More

Thank you for joining us on Friday, January 11, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the webinar included: Enhanced Reservation Systems (ERS), Mobile Key Update, Serve 360 +...… Read More

Thank you for joining us on Friday, December 14, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the webinar included: One Yield Version 2 Update,  GXP Phase 2: FOSSE and...… Read More

This webinar, held on Nov. 29, shared Marriott’s thoughts on current U.S. and Canadian economic and industry conditions, as well as insights into current demand trends. Due to the nature of the content, this webinar was not recorded; however, the presentation is available for reference (EID & password required). Read More

Franchise Management Companies of Marriott Rewards Hotels | Chase Merchant Services will be conducting an optional chargeback webinar on Nov. 28 at 3 p.m. ET. Click here to register for the webinar. In this session, Chase will review the top 10 chargeback reason codes experienced by Marriott Rewards hotels, as well as provide an understanding of...… Read More

Thank you for joining us on Friday, November 9, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the November 9 Webinar included: Guest Room Preventative Maintenance (RPM) RPM is a...… Read More