January 20, 2017 Integration Updates, Management Company Monthly Recap

January Monthly Recap | Marriott-Branded Hotels

Franchise Management Companies | In an effort to ensure all hotels continue to receive support related to the integration, we delivered our monthly Change Champion email to all Marriott-branded hotels on January 5, which included a few informational items for review. The email also encouraged Change Champions to participate in this month’s Change Champion Check-In Calls, which were held on January 19.

Key topics discussed during that call include:

6-Month Roadmap for Former Starwood Hotels | Introduced Champions to changes former Starwood hotels in North America will face in Q1 and Q2
Together We’re Better | Highlighted the value of Marriott + Starwood in-market
Business Councils | Emphasized the role Councils play in driving Marriott’s culture across the portfolio throughout the integration
Integration Updates
- guestVoice launched to former Starwood-branded hotels on January 10, 2017
- For Managed by Marriott hotels, the next key changes include the integration of HR and Finance systems
- Sales & Marketing integrations are not scheduled to take place until 2018.

The next Change Champion email will be delivered on February 2.