October Monthly Recap | Marriott Rewards Hotels
In an effort to ensure all hotels continue to receive support related to the integration, GMs and Change Champions at Marriott Rewards hotels will continue to receive weekly email content via The Check-In. Franchise management company contacts also have the opportunity to participate in twice monthly webinars which are held on the second and fourth Friday of each month at 2 p.m. ET. Stay tuned to the weekly mi360 RUNDOWN for details, which will be shared the week prior to each webinar.
Key integration messages this month include:
Newest Global Loyalty Promotion: MegaBonus®. In More Places. | With MegaBonus®. In More Places., The Ritz-Carlton Rewards, Marriott Rewards and SPG members can earn bonus points across 6,700 hotels at all 29 participating brands for the first time ever. Registration is open now through Jan. 7, 2019. Hotels are encouraged to download the available resources and promote MegaBonus®. In More Places. on property.
New EMPOWER: Guest Experiences (GXP) System Updates Now Available | Updates to GXP include:
- Updates to the Guest Planning Screen (GPS), including additional filters for better customization, enhanced Upgrade Rank to reduce the number of “zero” rankings and improved system performance for faster search results and navigation.
- Ability to indicate more than one resolution reason when closing cases for better tracking of guest opportunities.
Additional updates will also be available. Visit MGS to review the full list.
Review Brand-Specific Q4 Game Plans| The Game Plan provides a preview of actions and initiatives for the quarter inclusive of both enterprise-wide and brand work. In an effort to clear the path for hotels to focus on Loyalty and Integration activities, most webinars in Q4 will be recorded and shared via the Weekly Update for reference.
