January Monthly Recap | Marriott Rewards Hotels
In an effort to ensure all hotels continue to receive support related to the integration, Marriott Rewards hotels will continue to receive weekly email content via The Check-In. Franchise management company contacts also have the opportunity to participate in twice monthly webinars which are held on the second and fourth Friday of each month at 2 p.m. ET. Stay tuned to the weekly mi360 RUNDOWN for details, which will be shared the week prior to each webinar.
Key integration messages applicable to Marriott Rewards hotels this month include:
Welcome to Marriott Bonvoy™; Prepare for Activation on Feb. 13 | On Jan. 16, the new Loyalty Brand for the entire portfolio, Marriott Bonvoy™, was announced. Encourage GMs to review and complete the new tasks added to the Loyalty 2019 Land-It tasklist to prepare for activation.
More information is available on MGS. There are several sub-pages including Implementation, Member Communications, Shipments & Collateral, and Tools and Resources. Share the resources with your hotel teams (including the Marriott Bonvoy Brand Launch video).
Marriott’s Best Rate Guarantee (BRG) Program Update | Starwood’s Best Rate Guarantee and Marriott’s Look No Further programs officially merged in 2018. The combined program will now be known as Marriott’s Best Rate Guarantee. Updates to guest systems, reservation systems and marriott.com to reflect the new name are in progress and will be completed by the end of February.
