Residential Amenities Program Direction
| Please note: updated information regarding the Residential Amenities program was sent to owners, franchisees, and franchise management company contacts in the U.S. and Canada on Feb. 18, 2021. Please click here to view that message with the latest updates and deployment information. |
As previously communicated, Marriott launched an initiative to replace single-use toiletry bottles of shampoo, conditioner, and bath gel in guestroom showers with larger, pump-topped bottles. Hotels will move to brand-approved, residential size bath amenities in 2020. Per the brand standard, Select and Premium brands are expected to implement changes by July 1, 2020. Luxury and Collection brands are expected to implement changes by Dec. 31, 2020.
Final solutions are currently being determined for all the brands, and hotels can expect detailed cost information and instructions on how to order and install products by the end of the year. In the interim, refer to the Residential Amenities Program Direction document for additional information.
For other questions, please refer to the FAQ document and the project’s MGS page.
