MI Hub
EID Registration & Help
  • February 17, 2017 | Management Company Monthly Recap, Integration Updates

    February Monthly Recap | Marriott-Branded Hotels

    Franchise Management Companies | In an effort to ensure all hotels continue to receive support… Read More
  • February 3, 2017 | Integration Updates

    Loyalty Co-Brand Marketing

  • January 30, 2017 | Integration Updates

    Franchise Account Management Webinars

    Franchise Management Companies | Marriott’s Franchising & Owner Services team hosted webinars for franchised former Starwood-branded hotels and management companies during the month of January. During these calls, we described our franchise account management strategy and how we support and interact with franchise management companies. For on-property leaders joining the calls, we also provided an...… Read More
  • January 20, 2017 | Management Company Monthly Recap, Integration Updates

    January Monthly Recap | Former Starwood-Branded Hotels

    Franchise Management Companies | As communicated last month, moving forward, we will be providing a… Read More
  • January 20, 2017 | Management Company Monthly Recap, Integration Updates

    January Monthly Recap | Marriott-Branded Hotels

    Franchise Management Companies | In an effort to ensure all hotels continue to receive support… Read More
  • December 21, 2016 | Integration Updates

    guestVoice to Launch Jan. 10, 2017 to All Former Starwood Brands

    As previously communicated, guestVoice, Marriott’s integrated platform for the Guest Satisfaction Survey (GSS), Event Satisfaction Survey (ESS) for full-service properties, and social media listening, will be replacing the Guest Experience Index (GEI) and the Customer Experience Index (CEI) for all former Starwood-branded hotels globally, both Managed by Marriott and franchised, beginning in January 2017. PREPARE...… Read More
  • December 16, 2016 | Management Company Monthly Recap, Integration Updates

    December Monthly Recap | Former Starwood-Branded Hotels

    Franchise Management Companies | Moving forward, we will be providing a monthly recap of the… Read More
  • December 16, 2016 | Management Company Monthly Recap, Integration Updates

    December Monthly Recap | Marriott-Branded Hotels

    Franchise Management Companies | As previously communicated to Franchise Management Company Change Champions, we have… Read More
  • December 15, 2016 | Integration Updates

    Owner & Franchise Integration Update | December 2016

    The completion of Marriott’s acquisition of Starwood brings exciting new opportunities to associates, guests, owners and franchisees across the combined portfolio. As a first step, we accomplished the bridging of loyalty programs for guests on Day One, illustrating our intent to move quickly to realize the benefits of this acquisition for all stakeholders. Since that...… Read More
  • November 29, 2016 | MI Organizational Updates, Integration Updates, MI Organizational Updates, Owner & Franchise Communications

    Marriott Organizational Update | Franchising, Owner Services and MxM Select Brands, North America

    I am pleased to announce our new Franchising, Owner Services and MxM Select Brands, North America leadership structure. The following individuals and their teams will support Managed by Marriott (MxM) owners and franchisees across the newly combined portfolio of both Full Service and Marriott Select Brands, and will be focused on: Support for Managed by...… Read More
« Previous 1 … 9 10 11 12 13 Next »

Questions? Contact Owner & Franchise Services

©2025 MARRIOTT INTERNATIONAL, INC. ALL RIGHTS RESERVED. MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATION.