SPG Owners & Franchisees | Over the past year, Marriott’s Finance discipline has continued to make progress on the migration of former Starwood financial operations to Marriott’s processes, policies and systems, and the retirement of Starwood financial systems (SAP & HFM). As part of the transition, Starwood Managed by Marriott (MxM) and franchised hotels globally...… Read More

Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG branded hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. GMs and Change Champions at SPG hotels,...… Read More

In an effort to ensure all hotels continue to receive support related to the integration, Change Champions are encouraged to subscribe to The Check-In to receive  Weekly Update content via email.    Key integration messages this month include: Explore More Rates Available Nov. 20, 2017 – Jan. 15, 2018 | Beginning Nov. 1, associates, including...… Read More

Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG branded hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. GMs and Change Champions at SPG hotels...… Read More

In an effort to ensure all hotels continue to receive support related to the integration, Change Champions are encouraged to continue to review The Check-In each week for integration updates. Key integration messages this month include: September 23 Marks the First Anniversary of  Starwood Acquisition | As we just passed the one-year mark of the...… Read More

Mobile Check-In/Check-Out will be deployed to all SPG hotels in Canada in November, excluding Design Hotels, Vistana, and hotels with SPG Keyless (primarily W, Aloft, and Element brands). Hotels in the U.S. and 40 pilot hotels outside the U.S. went live during July. As previously communicated, SPG Mobile Check-In/Check-Out is another step on the journey...… Read More

A year has now passed since Marriott International became the world’s largest hotel company following the acquisition of Starwood. Since that time, much progress has been made related to the integration – beginning on Day One with the ability for loyalty members to link their accounts. Our loyalty programs now reach over 100 million members...… Read More

This information will be shared via the September 25 edition of the Week Ahead email to SPG Change Champions and GMs with more details on how to prepare for the EPIC onboarding process. Enterprise Property Information Center (EPIC) is Marriott’s proprietary database designed to collect, store and distribute property level information for all Marriott properties...… Read More

MSB Owners & Franchisees | Timely renovations are critical to ensuring guest satisfaction and maintaining brand integrity across the Marriott International portfolio. Following the Starwood acquisition, the Global Design Marriott Select Brands (MSB) renovation team has realigned by brand to better support your project needs. Below is an overview of the new support structure. As...… Read More

Since our last update, the Americas Sales, Marketing and Revenue Management (SMR) organization has continued to take advantage of the benefits of the Starwood merger to drive revenue in the Americas. As we begin integrating the Marriott, SPG hotels, and The Ritz-Carlton SMR organizations, I am pleased to provide an update on a few key...… Read More