The Quality Assurance program is vital to ensuring the health of Marriott’s brands and the integrity of standards across the system. The program continues to evolve based on feedback from hotels, owners and franchisees, as well as identified performance deficiencies requiring increased focus. Based on feedback and deficiencies, effective January 1, 2016, Marriott will launch...… Read More

As communicated in October, due to instability issues in the GPMS data centers, we decided to halt further GPMS deployments until we have fully identified the issues and are able to implement a stable GPMS platform. Since that time, we have made some progress and would like to share updated information regarding the deployment schedule...… Read More

Guestroom Entertainment, the next generation in-room entertainment system, is now the brand standard for all hotels* in the U.S. and Canada. Leading with Marriott Hotels, Marriott is offering a one-time incentive of $4 per room per month for one year to eligible MH properties. To be eligible for this incentive, MH properties must sign contracts...… Read More