As previously communicated, Marriott has recently launched Windows 10 Enterprise and Office 2016 as the new technology standard for Marriott-networked computers. This year, a new, annual update process which is designed to keep Marriott-networked computers and tablets running Windows 10 Enterprise current and secure will begin. This update will require computer or tablet downtime of...… Read More

Following the announcement of the shutdown of the U.S. Federal Government on February 8, we are providing guidance as it relates to both the group and transient cancellation policies across the Americas. Marriott’s cancellation policy has changed considerably since the last shutdown in 2013 from a 6:00 p.m. day of arrival cancellation policy to a...… Read More

Marriott Rewards MSB Franchise Management Companies | Marriott created the Executive Excellence suite of programs to support Marriott Select Brands’ franchise management company principal and above-property leaders in learning about Marriott’s standards, tools, resources and training so that they can effectively execute on Marriott’s requirements and drive performance for their hotels. In August 2017, Executive...… Read More

Effective February 1, Tina Edmundson will take on a new role as Global Brand Officer & Luxury Portfolio Leader for Marriott International. In this expanded role, Tina will continue to report to Stephanie Linnartz and will have oversight of Marriott’s global portfolio of 30 brands. The Marriott International Luxury Brand Group is now the largest...… Read More

Please note that Delta Hotels will receive this information within the Jan. 29 edition of the Weekly Update. As the Delta Hotels brand continues to expand, a unified vision for key areas, as well as the guest experience within these spaces, becomes even more important. The DH Fitness guidelines, which are located on LOBO and...… Read More

Franchise Management Company Contacts | We want to remind you of the opportunity to recognize your team members who have contributed to success in the workplace by nominating them for a 2017 MSB Performance Award. Marriott’s select brands will recognize and honor the achievements of your best team members, strongest managers and top performing hotels....… Read More

SPG Owners & Franchisees | Effective Jan. 1, 2018, SPG hotels will be incorporated into Marriott’s Consortia and Retail Travel Agency Strategy and the associated Travel Agency agreements, which will save the SPG hotels between $5M-$7M annually in costs that resulted from hotels paying an annual travel agency program participation fee that is in addition...… Read More

Marriott Rewards Owners & Franchise Management Companies | The Rewards program reviews and updates the blended reimbursement rates and determines Hotel Category placements on an annual basis for each property. The 2018 blended rates will be made available to properties in MRDW (via the MRW5 Report) on Dec. 14. As a reminder, below are additional upcoming...… Read More

U.S. and Canada Franchise Management Companies | As of January 1, 2018, Americas Field Marketing will integrate into a single organization designed to serve as a one-stop-shop for hotels’ marketing needs. As you may recall, details of this transformation were communicated in early September. The deadline for enrolling in these new services is approaching; all...… Read More

Marriott continues to deploy One Yield v2 in waves to Marriott Rewards-participating hotels. The tool leverages Marriott’s award-winning, scientific approach to managing revenue. To date, 869 hotels have successfully launched One Yield v2. and nearly 4,000 hotels are underway in various phases of deployment.  Register for a webinar to review One Yield v2 features, benefits, rollout review, and more:...… Read More