Owner & Franchise Communications

Four Points Owners & Franchise Management Companies | The Four Points Brand team has released a new in-room dining standard as part of a larger effort to redesign Food & Beverage offerings for the brand. The ultimate goal of the redesign is to give guests an improved culinary experience that meets their needs and brings consistency...… Read More

AC, Moxy, Aloft and Element Owners & Franchise Management Companies | The Distinctive Select Brand Team will align 2018 training requirements across the brands in two areas – Orientation and Service, and GM-specific training. These training programs are designed to ensure associates will have the distinctive mindset, skills and information to provide an on-brand experience for...… Read More

The Senior Discount program, which has previously been in place for all Marriott Rewards brands, is being updated and expanded to include SPG brands. Beginning November 15, 2017, the Senior Discount program will be required for all brands, except for The Ritz-Carlton and St. Regis, where the discount is optional. The program will offer a...… Read More

TownePlace Suites Owners & Franchise Management Companies | Something Borrowed is a new TownePlace Suites brand initiative that helps long-stay guests get the most out of their stay by borrowing kitchen accessories, grilling tools, games and other items. Hotels are able to lend a little comfort of home by offering a slow cooker on chilly...… Read More

Sonifi, a U.S.-based interactive television provider, now joins Guest-Tek, Enseo, and World-Cinema as an approved Guestroom Entertainment vendor in the U.S. and Canada. Sonifi will now be able to contract with properties to provide them with the Guestroom Entertainment platform, as well as Connect My Device. As previously communicated, Connect My Device is a new,...… Read More

Between Nov. 20, 2017 and Jan. 15, 2018, the Explore More rates will offer greater discounts on hotel stays. For the first time, SPG Hotels will also participate in this promotional program. Beginning Nov. 1, associates, including owners and franchise employees, can reserve the Explore More rate online using code MM4 in the Corporate/Promotional box...… Read More

Residence Inn Owners & Franchise Management Companies | Residence Inn is focused on enhancing guest perception, strengthening brand integrity, and sustaining both its competitive advantage and market leadership. Timely renovations that address key areas of the guest experience are not only critical to an individual hotel, but also to driving overall brand equity and protecting...… Read More