• May Monthly Integration Recap | SPG Hotels

    Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. As part of our continued effort to keep...… Read More
  • May 18, 2018 | Integration Updates

    The Big Four: May Loyalty Updates

    As an important component of The Big Four | Platform Integration, Loyalty continues to be an area of focus for hotels across the portfolio. We know that members cost less and stay more – and as a result, it is important that hotels continue to focus on enrolling new members and providing the best guest...… Read More
  • Conditioning for Change: “Get Ready: 2018 Integration” Land-It Tasklist

    SPG Franchise Management Companies | As you know, as we progress on our integration journey, we are focused this year on The Big Four | Platform Integration – Loyalty, EMPOWER: Guest Experiences + Mobile, Channels, and Reservations Platform. In January, SPG hotels received their “Prepare Now” Land-It tasklist with the required actions to prepare them to complete...… Read More
  • April Monthly Integration Recap | SPG Hotels

    Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG branded hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. As part of our continued effort to...… Read More
  • April Monthly Recap | Marriott Rewards Hotels

    In an effort to ensure all hotels continue to receive support related to the integration, GMs and Change Champions at Marriott rewards hotels will continue to receive weekly email content via The Check-In. Franchise management company contacts also have the opportunity to participate in twice monthly webinars which are held on the second and fourth Friday...… Read More
  • March 29, 2018 | Integration Updates

    March Monthly Recap | Marriott Reward Hotels

    In an effort to ensure all hotels continue to receive support related to the integration, GMs and Change Champions at Marriott rewards hotels will continue to receive weekly email content via The Check-In. Additionally, franchise management company contacts also have the opportunity to participate in twice monthly webinars which are held on the second and fourth...… Read More
  • March 29, 2018 | Integration Updates

    March Monthly Integration Recap | SPG Hotels

    Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG branded hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. As part of our continued effort to...… Read More
  • March 2, 2018 | Integration Updates

    Details Regarding Reservation Platform Systems

    SPG Franchise Management Companies | As communicated to you earlier this week via the Owner & Franchisee Integration Update – February 2018, to ensure minimal disruption to the guest experience – and due to dependencies on the Global Distribution Systems (GDS) – the deployment strategy for the Reservations Platform is to transition hotels by brand...… Read More
  • March 1, 2018 | Integration Updates

    February Monthly Recap | Marriott Rewards Hotels

    In an effort to ensure all hotels continue to receive support related to the integration, Marriott Rewards hotels receive integration-related content within their Weekly Update email on The Check-In. Additionally, franchise management company contacts have the opportunity to participate in twice monthly webinars which are held on the second and fourth Friday of each month at...… Read More
  • March 1, 2018 | Integration Updates

    February Monthly Integration Recap | SPG Hotels

    Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. As part of our continued effort to keep...… Read More