• January Monthly Recap | Marriott Reward Hotels

    In an effort to ensure all hotels continue to receive support related to the integration, GMs and Change Champions at Marriott Rewards hotels will continue to receive weekly email content via The Check-In. Key integration messages this month include: Franchise Management Company Webinars | New this year, we have launched twice monthly webinars for franchise...… Read More
  • January Monthly Integration Recap | SPG Hotels

    Franchise Management Companies | Thank you for an incredible 2017!  Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG branded hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. As...… Read More
  • December 29, 2017 | Integration Updates

    OFB Transition Update

    Franchise Management Companies of SPG Hotels | As previously communicated, all SPG hotels globally will transition to Marriott’s Owner & Franchise Billing (OFB) on January 1, 2018. The OFB process facilitates the billing and collection of fees (management and franchise) and the reimbursable cost of programs and services in which the hotels participate. Hotels will...… Read More
  • December Monthly Integration Recap | SPG Hotels

    Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG branded hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. GMs and Change Champions at SPG hotels...… Read More
  • December Monthly Recap | Marriott Reward Hotels

    In an effort to ensure all hotels continue to receive support related to the integration, GMs and Change Champions at Marriott Rewards hotels now receive weekly email content via The Check-In. Key integration messages this month include: Review Q1 Game Plans | Q1 Game Plans  are now posted on The Check-In. GMs and their teams...… Read More
  • December 8, 2017 | Integration Updates

    Marriott International TakeCare Relief Fund

    U.S. Only | The TakeCare Relief Fund, modeled after the Starwood Associate Relief Fund (SARF), offers need-based financial grants to associates at Managed by Marriott properties, and is sustained by voluntary donations from associates and their friends and family booking through the Explore or Explore Friends rate at participating hotels. For stays at participating SPG hotels,...… Read More
  • December 1, 2017 | Integration Updates

    Explore Rate Reminder

    As previously communicated, effective January 17, 2018, hotels will be assigned an Explore rate that is uniform for their brand or brand sub-category, as outlined in the grid on MGS. Alternatives to these brand rates are granted only where hotels have a prior year rooms cost per occupied room (Rooms CPOR) that is greater than...… Read More
  • November 22, 2017 | Rewards, Integration Updates

    2018 Enrollment Goals and Methodology

    As the focus for Loyalty continues to be on delivering exceptional member experiences while working on enhancements that will extend some of the best elements from the Rewards and SPG programs, Marriott is introducing the 2018 Enrollment Goals and incentive structure. Getting enrollments right is a critical way to strengthen our programs by engaging valuable...… Read More
  • November Monthly Recap | Marriott Rewards Hotels

    In an effort to ensure all hotels continue to receive support related to the integration, GMs and Change Champions at Marriot rewards hotels now receive weekly email content via The Check-In.                       Key integration messages this month include: Details to Explore Rate Changes | Effective Jan. 17, 2018, we will launch harmonized Explore Rates for Marriott...… Read More
  • November Monthly Integration Recap | SPG Hotels

    Franchise Management Companies | Moving forward, we will continue to provide a monthly recap of the key changes shared with – and tasks asked of – SPG branded hotels related to the integration. We appreciate your support in ensuring your hotels remain informed and engaged throughout this process. GMs and Change Champions at SPG hotels...… Read More