Marriott has entered into an agreement with Hotwire to help hotels drive sales of distressed inventory within clearly-defined central revenue management controls. Hotwire is Expedia’s opaque channel, which means the identity of the hotel is not disclosed until the consumer makes non-refundable payment of room and tax. Participation in Hotwire is optional. Hotels will continue...… Read More

Global Design Strategies is introducing an update to the size standards for guestroom TVs. This update requires the replacement of all televisions every seven years at a minimum. The TV sizing and technical guidelines should be current when replaced. Unless limited by existing casegood restrictions (and excluding TownePlace Suites), all TVs smaller than 40” must be...… Read More

Marriott Bonvoy drives revenue, stays, and events at hotels worldwide. Our members are a strong base of highly profitable guests and influencers. When hotels recognize and reward our valued members, they foster lasting relationships that further strengthen member loyalty to Marriott hotels and brands. Beginning April 22, hotels will begin receiving GXP cases with instructions...… Read More

Karen Finberg has accepted the position of Senior Vice President, Franchising, U.S. In this leadership role, she will oversee the Marriott Select Brands (MSB) Franchising organization. In addition, Karen will work to ensure owners, franchisees, and franchise management companies in the U.S. are represented as new initiatives and services are developed. Part of that involvement...… Read More

Marriott International recently completed a rigorous vendor selection process to identify the leading technologies for Associate Alert Devices. As previously communicated, all Managed by Marriott and franchised hotels in the United States and Canada will be required to implement Associate Alert Devices by the end of 2020.   Marriott is now finalizing agreements with two preferred vendors who will provide reliable, room-level geolocation...… Read More

Hospitality is a welcoming business—and that means putting people first. Each and every one of us has a role to play in making sure our brands are known for creating a welcoming and inclusive environment for our guests, business partners and colleagues. Respect for All: Putting People First Several videos are available to help you understand...… Read More

This information will be provided to hotels via the February 11 Weekly Update. As previously communicated, Windows 10 Enterprise and Office 2016 became the new technology standard for Marriott computers across all brands due to Microsoft ending support for previous software versions. For those Marriott-supported computers or tablets currently on Windows 10 Enterprise, Marriott began...… Read More

Overview Over the past two years, work on the Sheraton Transformation journey has focused on establishing and debuting a new global positioning of ‘The World’s Gathering Place,’ as well as new signature lobby experience proof points. We have now arrived at a critical milestone of Sheraton’s transformation where we are poised to carry its momentum...… Read More

As previously communicated, Marriott International will implement the PSF beginning January 1, 2019 for all system-wide, required, recurring charges. The establishment of the Program Services Fund (PSF) continues to support ongoing efforts to harmonize the Marriott system due to integration. As part of this transition, properties will see changes to individual program charges that are...… Read More