As previously communicated, Marriott International will implement the PSF beginning January 1, 2019 for all system-wide, required, recurring charges. The establishment of the Program Services Fund (PSF) continues to support ongoing efforts to harmonize the Marriott system due to integration. As part of this transition, properties will see changes to individual program charges that are...… Read More

Courtyard Owners & Franchise Management Companies | Courtyard’s new Bistro menu launched with the goal of elevating the evening experience and heighten the overall quality of the food and the guests’ reaction is positive. Bistro 2.0 launched in the majority of U.S. hotels on March 1 In pilot hotels, it took 3 – 6 months...… Read More

We launched on December 11, 2017 a new functionality in One Yield version 2 (available at MR hotels), and ROS/Valhalla (available at SPG hotels) that strategically manages inventory extended to intermediaries based on revenue, cost of sale, value of business and other strategic factors (“Strategic Yielding”).  We also shared an update on the performance of...… Read More

Marriott Global Revenue Management appreciates your continued patience and diligence with the HPP publishing delays. We want to assure you that this issue has the highest level of engagement with Marriott iT Senior Leadership, as we continue to make progress to restore normal publishing performance in HPP. In the meantime, please note the following important...… Read More

This information will be communicated to hotels via the July 9 Weekly Update.  SPG Franchise Management Companies | Marriott Rewards, The Ritz-Carlton Rewards, and Starwood Preferred Guest (SPG) will be combined into one program in August. Additionally, SPG hotels are migrating to the Marriott ecosystem through program launch, including The Big Four | Platform Integration –...… Read More

August Launch is quickly approaching, and all associates must be aware of what’s changing in order to best serve their guests. Marriott’s new training approach, enabled by the Digital Learning Platform, allows associates to consume knowledge at a faster pace and in a more efficient manner with key benefits of: A mobile-enabled platform Consistent training...… Read More

Information will be shared with GMs of Courtyard, SpringHill Suites, Fairfield, Residence Inn and TownePlace Suites hotels via the July 9 version of the Weekly Update. Courtyard, SpringHill Suites, Fairfield, Residence Inn and TownePlace Suites Owners & Franchise Management Companies | Several of the brands across the Classic Select portfolio will launch a new logo and/or...… Read More

Courtyard, SpringHill Suites, Fairfield, Residence Inn and TownePlace Suites Owners & Franchise Management Companies | In 2018, several of the brands across the Classic Select portfolio will launch a new logo and/or a brand identity update, including Courtyard, SpringHill Suites, Fairfield, Residence Inn and TownePlace Suites. The objective of these updates is to create a...… Read More

Effective February 22, Marriott International has made changes to the organizational structure of The Luxury Collection and JW Marriott Brand Leadership Teams. In order to better nurture and support the growth of these brands, Mitzi Gaskins will take on a more focused role with the JW Marriott brand, and Anthony Ingham will take on an...… Read More

Franchise Management Companies of SPG Hotels | Following the Jan. 19 Integration Kickoff Webinar, management companies of SPG hotels in the U.S. & Canada were invited to participate in a follow-up webinar on March 5, which focused on: The Big 4  Roadmap & Timelines  Hotel & Account Support  Escalation Process Next Steps  The webinar presentation and...… Read More