Owner & Franchise Webinars and Training

Moxy Owners & Franchisees | Listen to the webinar to hear from Moxy brand leaders about the latest brand strategy and initiatives. See below for a message from brand leaders, VP of Moxy Franchising Jennie Benzon and Senior Director of Moxy Brand Vicki Poulos: We are so lucky to have you as part of the Moxy...… Read More

SPG Franchise Management Companies | As you know, Marriott’s Accountability Program for guestVoice launched July 1, and accountability for the Brand Standards Audit (BSA) launches January 1, 2018 for Group 1* SPG hotels. As a reminder, hotels failing the audit will be placed in the “red zone”. There may be consequences if your hotel escalates...… Read More

Join the webinar on Aug. 30 at 2 p.m. ET to hear Marriott’s thoughts on current economic and industry conditions, as well as insights into current demand trends. Participants will be able to ask questions at the end of the webinar; however, presenters will not provide rate guidance. Please note: this webinar will not be recorded. Click...… Read More

This webinar is intended for Canada franchise management companies which currently receive the Americas Key Priority Execution Scorecard. Canada franchisees of Marriott Rewards and SPG hotels are invited to join the Canada Key Priority Execution Scorecard webinar, which will be held on July 20 at 2 p.m. ET. The webinar will cover the scorecard and...… Read More

These webinars were intended for franchise management company Sales & Revenue Management leaders of both Marriott Select Brand hotels and Full Service hotels in the U.S. and Canada. Thank you for attending our America’s SMR team webinar which outlined the tools and resources available to help manage the 2018 Special Corporate Pricing Season. These webinars gave a high-level overview...… Read More

Canada Franchisees | Register for one of two Canada GSS/BSA webinars, which will be held on May 31 at 9 a.m. ET and 4 p.m. ET. The webinars, which will be led by Marriott’s Global Quality team, will provide an overview of GSS and how properties can impact their scores, as well as best practices for the Brand...… Read More

This webinar is intended for owners and franchisees of Marriott-branded properties which leverage Marriott Rewards in the U.S. and Canada. The “Focus on Loyalty” webinar covered the following topics: a program overview, as well as updates on enrollments/OTAs, Elite Enhancements, existing programs to leverage, and policy reminders. Additionally, speakers reviewed program enrollments, categories, reimbursement rates,...… Read More

This webinar is intended for franchise management company Sales & Revenue Management leaders of Marriott Select Brand hotels (including both Marriott and former Starwood-branded hotels) in the U.S. and Canada. Register for the webinar, which will be held on Thursday, May 25 from 2-3 p.m. ET, to hear from the Americas SMR team on how...… Read More

This webinar is intended for franchise management company Sales & Revenue Management leaders of full service hotels (including both Marriott and former Starwood-branded hotels) in the U.S. and Canada. Register for the webinar , which will be held on Tuesday, May 16 from 1-2 p.m. ET, to hear from the Americas SMR team on how...… Read More