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  • February 27, 2019 | Brand Updates, Owner & Franchise Communications, mi360

    Four Points Gen 4.0 (New-Build) Prototype and Renovation Documentation

    New Build Prototype Generation 4.0 optimizes the Four Points by Sheraton building footprint, leveraged from the previous Version 3.5 prototype, resulting in a turnkey solution for development in North America. Using four-story wood-frame construction, this 121-key new build prototype features a cohesive guest experience at the Lobby Level, increased efficiency in back-of-house areas, and optional program elements consistent with other...… Read More
  • January 23, 2019 | Owner & Franchise Communications, mi360, Owner & Franchise Webinars, Management Company Webinars

    January 25 Franchise Management Company Webinar

    Thank you for joining us on Friday, January 25, for the Franchise Management Company Webinar. If you were unable to join, a recorded version and a PDF of the presentation are now available (EID and password required).  Topics and resources discussed on the webinar included: Marriott Bonvoy and a 2019 Learning Deployment webinar opportunity Marriott...… Read More
  • December 18, 2018 | Owner & Franchise Communications, mi360

    Q1 2019 Game Plans Now Available

    Please note that GMs received their Q1 Game Plans via the Dec. 17  edition of… Read More
  • December 17, 2018 | Owner & Franchise Communications, mi360, Revenue Management

    Submit Nominations for Q4 Revenue Management Hall of Fame by Jan. 11

    Franchise Management Companies | The Hall of Fame recognizes Revenue Management leaders who drive the discipline forward, focusing around six strategic objectives, including: Talent, Organizational Effectiveness, Technology, Pricing/Yield/Distribution, Analytics/Diagnostics and Demonstrate Value. Nominations are now open and are due by Jan. 11. Criteria/Eligibility All Revenue Management Staff for Managed by Marriott (MxM) and Franchised Hotels across...… Read More
  • December 11, 2018 | mi360, Owner & Franchise Communications

    Modular-specific Prototype Drawing Sets

    Marriott has recently released modular-specific prototype drawing sets for the CY, FF, SHS, and TPS brands. These prototypes allow owners to work directly with any modular manufacturer to collaborate more seamlessly on the design of their new build full guestroom modular project, whether wood or steel-based. The benefits of modular primarily focus on: speed, predictability,...… Read More
  • November 7, 2018 | Owner & Franchise Communications, mi360

    2019 SPG Global Quality Accountability Update

    SPG Owners & Franchise Management Companies | We would like to provide an update on several Global Accountability programs for SPG properties that will take effect in early 2019. These changes represent the next steps in program deployments that date back to 2017. The  Global Quality Accountability programs and processes were first introduced to SPG...… Read More
  • April 26, 2018 | Owner & Franchise Communications, mi360

    New Process Changes for Transient High Touch Bookings

    As you know, the new group commission policy for intermediaries in North America went live March 31, 2018. In working through these changes, it is important to know of a related process change that will need to be incorporated by associates entering leads to ensure commission payments are paid correctly for intermediaries booking Transient High...… Read More
  • April 23, 2018 | Owner & Franchise Communications, mi360

    2018 Children’s Miracle Network Hospitals® Campaign

    Franchise Management Companies | In 2017, Marriott International raised $6.3 million to support Children’s Miracle Network (CMN) Hospitals. This was achieved, in part, through an annual Aquafina Campaign (PepsiCo). As in prior years, Marriott is again encouraging properties to participate in the campaign, which will run from June 1 – August 31. Where possible, franchised...… Read More
  • January 12, 2018 | Owner & Franchise Communications, mi360

    Marriott Organizational Announcement | Karim Khalifa, Senior Vice President of Global Design Strategies, to Retire

    After 18 years with Marriott International, Karim Khalifa, Senior Vice President of Global Design Strategies, is retiring, effective late January. Karim’s contributions to Marriott International over the last two decades have covered most every aspect of global design. Karim started his relationship with Marriott as an owner’s representative, then Marriott hired him in 1999 to...… Read More
  • October 27, 2017 | Owner & Franchise Communications, mi360

    Marriott’s Senior Discount Program Replacing SPG AARP Program

    The Senior Discount program, which has previously been in place for all Marriott Rewards brands, is being updated and expanded to include SPG brands. Beginning November 15, 2017, the Senior Discount program will be required for all brands, except for The Ritz-Carlton and St. Regis, where the discount is optional. The program will offer a...… Read More
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